eLearning Modules
This section features interactive modules built in Articulate Storyline and Adobe Captivate, designed to showcase creativity, engagement, and accessibility. Projects include a gamified training on customer service call flow and project management, an Adobe Captivate lesson on accessibility best practices that demonstrates how graphic design, grammar, and language architecture shape inclusive experiences, and a color wheel lesson for third graders, emphasizing clear design for K–12 learning. Each module reflects my ability to combine instructional strategy with technology to create meaningful digital learning experiences.
Call Flow Quest
Call Flow Quest
Call Flow Quest
This sample eLearning module, developed in Articulate Storyline, demonstrates a project at 75% completion and highlights the use of gamification techniques to engage learners. Designed for new hire property managers, the module features three progressive challenge levels where learners must correctly identify the proper call flow steps to achieve positive call resolution. Each level incorporates scenario-based interactions that require learners to select the most effective fact-finding questions and follow company standards for completing calls. The design showcases how gamified elements, branching pathways, and feedback loops can create an immersive and practical training experience that reinforces essential call-handling skills.
Accessible Design
This eLearning module, created in Adobe Captivate and currently at 85% completion, explores the foundations of communication through both visual and language-based techniques. The course emphasizes how these core elements work together to shape clear, engaging, and inclusive instructional design. Learners are guided through best practices for applying graphic and textual strategies to curate accessible learning experiences that meet diverse learner needs and align with accessibility standards.
Color Detectives
This nearly complete eLearning module, built in Articulate Storyline, introduces 3rd-grade students to the color wheel through fun, interactive, and engaging activities. The design incorporates drag-and-drop challenges, guided exploration, and playful animations to help learners understand primary, secondary, and tertiary colors. By blending visual storytelling with hands-on interaction, the module fosters creativity and supports foundational art concepts in a way that is both educational and enjoyable for young learners.